lundi 30 juin 2014

Practices for Conflict Resolution : Online Workshop: August 6, 13, 20, 27, 2014 – 6:00-9:00 p.m. EST

Practices for Conflict Resolution
Online Workshop: August 6, 13, 20, 27, 2014 – 6:00-9:00 p.m. EST
Cost: $550.00 Early Bird Rate before July 15, 2014. $600 after that date.
Returning Students (within 12 months) $475.00

To register inquire at :
Prices are subject to 13% HST. Ask us about special group rates.

Conflict represents the presence of diverse viewpoints and is a normal part of life. Yet conflict can be a big energy leak that prevents teams and organizations from realizing their goals. How do you create an environment where struggle with conflict and reconciliation can spark creativity, nourish growth, jump-start productivity, and strengthen relationships?  If you are looking for strategies for both preventing and reducing the health and productivity costs of unresolved conflict, this workshop is for you.

During this four-part highly experiential online workshop, “Cross Cultural Conflict Resolution”,
you will learn a simple and highly effective method for working with people in conflict situations who wish to resolve their problem.  The workshop focuses on the readiness of the facilitator to work with situations of conflict, providing skills and frameworks for conflict resolution in groups based on universal cross-cultural practices for conflict resolution.

This workshop will interest anyone who wants to take steps to resolve conflicts to benefit people, productivity and the bottom line: leaders, managers, consultants, or members of any group or community. Workshops draw participants from all sectors – from corporate to health care and non-profit to education and the arts – and this mix adds to the richness of your learning experience.

You will leave the workshop equipped with practical and holistic process and frameworks that will enable you to:
  • Identify leadership practices that build trust, community and collaboration that prevent conflict from becoming unhealthy;
  • Make genuine contact with your understanding of conflict and conflict resolution;
  • Determine if conflict resolution is appropriate or if other means need to be employed;
  • Prepare yourself to successfully facilitate conflict resolution;
  • Work with individuals to prepare them for conflict resolution;
  • Apply practices for conflict resolution with individuals and groups

Our Approach
Our teaching model is rooted in experience. The facilitation process for the workshop is Whole Person Process Facilitation, which pays attention to the multidimensional human being including learning styles, different intelligences and levels of consciousness. This facilitation methodology creates conditions that maximize the learning of individual participants and also creates the opportunity for the emergence of collective learning.

The methodology incorporates individual reflection, paired and to large group plenary work. The process invites participants to make genuine contact with themselves, one other, the collective and the community – building relationships and new ways of working together during the workshop. This allows participants to mentor each other as they apply the learning.

The workshop includes a workbook to support ongoing learning. Audio and video CDs are available for purchase as an additional learning tool. All participants have access to support and mentorship following the training through the international network of Genuine Contact™ professionals. For more information go to

The Program
We will use Blackboard Collaborate Web Conferencing system. Each participant needs a computer, and headset with microphone to participate fully.  To check and set up your compter click on or paste the following link into your computer. Be sure you are using the computer you will be using for the workshop. Complete steps 1 and 2.  Sign in information will be provided at the time of registration

Workshop participants will be invited to complete independent learning activities between sessions.
July 30 – (6:00-7:00 p.m.) – Orientation to Blackboard and technical check.

August 6 - Session 1:
·         Setting the context/purpose of the program
·         Learning goals
·         Making Genuine Contact with yourself: Your perceptions of Conflict and Conflict Resolution

August 13 - Session 2:
·         Preparation of the Facilitator: Practices and approaches – working from a place of non-judgement.
·         Conditions of the Human Being: Tools to provide insight into the human
·         Strategies for Conflict Prevention

August 20- Session 3
·         Preparing participants for the Conflict Resolution Meeting: Six steps
·         Facilitating the Conflict Resolution Meeting

August 27 - Session 4
·         After the Conflict Resolution Meeting: Potential for grief and healing crisis.
·         Deeper exploration of participant’s questions or course material or conflict scenario(s).
·         Evaluation

An online follow-up group coaching session is included and will be offered 2 months following the event. The date will be established with participants.

Facilitator Team
The workshop will be co-facilitated by Donna Clark (Nova Scotia), Michelle Cooper (Ontario) and Marquis Bureau (Québec).  They are authorized Genuine Contact™ Trainers who together have been working with the program for a number of years. 

Completing Cross Cultural Conflict Resolution fulfils one of four course requirements for participating in the Genuine Contact™ Program Train the Trainer workshop. (Working with Open Space Technology, Whole Person Process Facilitation, Cross Cultural Conflict Resolution and Genuine Contact Organization).

This workshop is also available in a two-day face to face format. Ask us about bringing this workshop into your organization or team.

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